Donor Experience Week 2022 August 15-17, 2022

Speaker Schedule

Join us for 15 interactive sessions including panels, AMAs, workshops, tutorials, and mindfulness sessions spread over three days. You can join each session straight from the links below.

P.S. Don’t forget to add Donor Experience Week to your calendar!

The Best Free Virtual Conference For Nonprofit Professionals

Take advantage of all Donor Experience Week has to offer

The Best Free Virtual Conference For Nonprofit Professionals

Add Donor Experience Week 2022 to Your Calendar

Apple Google Office 365 Outlook Outlook.comYahoo

Our Sponsors

August 15th, 16th & 17th; 11am PT / 2pm ET

Mindfulness Sessions

Whether you’re new to mindfulness and meditation, a skeptic, a lifelong practitioner, or somewhere in between, join us for an informal guided meditation session and discussion. We’ll take some time to meditate and chill. We’ll also engage in a discussion about how mindfulness can be a powerful tool to combat the stressors of living in a hyperconnected world and find the right balance between our work and personal lives.

August 15th: 45-minute Mindfulness session – Live
August 16th: 45-minute Mindfulness session – Pre-Recorded
August 17th: 45-minute Mindfulness session – Live

Monday, August 15th

Monday, August 15th 8am PT / 11am ET

Building Your BEST Board: Engaging Board Members with Communication and Stewardship

In this session, you’ll learn to engage your board in new and creative ways, helping them understand how they can support the fundraising process. Additionally, you’ll learn strategies that you and your team can employ to inspire and motivate your board members to do more, give more, and share more with others about the amazing work you do—it’s a win-win!

Together, we’ll learn about teaching board members the finer points of fundraising (it’s not just asking!), encouraging them to work their personal “treasure maps,” and engaging together in effective cultivation, solicitation, and stewardship.

About the Speaker

Since 1995, Linda has successfully developed funds, helping to raise more than $200 million for local and national non-profits as a front-line fundraiser and as a consultant. Realizing a long-time dream, Linda started Let’s Build Hope, LLC, in 2013, where she and her ten LBH teammates teach, support, and mentor nonprofit leaders.

When she’s not working, Linda enjoys puttering around in her recently remodeled home, cooking, reading, ultra-walking, and spending time with her sons, daughters-in-law, and first grandbaby, Micah.

Monday, August 15th 9:30am PT / 12:30pm ET

Trust and Impact: Funders’ Perspectives on Unrestricted Funding

This presentation will highlight key findings from the recent Imagine Canada report Trust and Impact: Funders’ Perspectives on Unrestricted Funding in Canada.

The author interviewed over two dozen Canadian funders to understand how their perspectives and practices have shifted as a result of both the pandemic and growing calls for social justice. The presentation will cover broad trends that were identified and will also include case studies of how individual funders have changed how they work.

About the Speaker

Steven Ayer is the CEO of Common Good Strategies, a social impact research firm based in Kitchener, ON. He is a social strategist, data scientist, and public speaker. Combining his extensive management & social impact experience, Steven leads projects that bring a wealth of knowledge & networks to clients seeking strategy and research support.

Steven is the author of dozens of reports on the nonprofit sector, revenue development strategies, and social issues like affordable housing, precarious work, food insecurity, and mental health. He is a professor in the Non-Profit & Social Sector Management program at Seneca College where he teaches strategy and financial management.

Monday, August 15th 12pm PT / 3pm ET

Lunch & Learn – Ask Me Anything: M+R Benchmarks 2022

This session will highlight the findings of the 2022 Benchmarks Study.

Benchmarks help you get the lay of the fundraising, advocacy, and digital marketing land. It’s your comprehensive road map for nonprofit digital strategy, making stops for email, digital ads, social media, fundraising, tickets and membership, and web performance.

Join this session to learn how COVID continues to impact online fundraising revenue, where nonprofits invested their digital ad budgets in the past year, and what it all means for your program. We will navigate the points of interest and answer the biggest questions in this special M+R Benchmarks: Ask Me Anything.

About the Speaker

Data Analyst with policy, nonprofit, and political experience, Theresa is passionate about the use of effective data analysis to promote social change.

She completed her Master’s in Public Policy at Georgetown in 2011, with a focus on quantitative methods and domestic social policy.

Monday, August 15th 1pm PT / 4pm ET

Future-Proofing Your Nonprofit: How to Mitigate the Impact of an Economic Crisis

We’re seeing a dramatic rise in inflation globally, one that hasn’t been seen in decades. These changes will undoubtedly add financial pressures on donors and other stakeholders in your communities, which will lead to an increase in demand for your nonprofit’s services. The good news is your nonprofit has what it takes to mitigate the impact of these economic challenges.

In this session, our panelists will share recommendations and practical tips that you can implement to continue to engage your donor, meet the needs of your communities and prepare for unknown variables. We’ll discuss everything from how nonprofit leaders can steer their ships in the right direction to the budget changes that may have to happen. You’ll also get ample opportunities to ask your most pressing questions and get the clarity you need.

About the Speakers

Traci Shirachi-Chhiap is the CEO of The Mark USA, Inc and is responsible for making key business decisions to increase The Mark’s abilities to address client needs. Traci and her team of evaluators work with organizations to deliver high-quality data-driven information to define and measure impact. Traci has over 20 years of consulting work experience working for companies like PricewaterhouseCoopers and Deloitte.

Gregory Nielsen is a sought-after speaker and consultant committed to helping leaders and organizations translate vision into reality. He is an accomplished nonprofit CEO, having previously led the Center for Nonprofit Excellence. His leadership was recognized locally and nationally and honored with awards from the Better Business Bureau for Ethics and the Louisville Urban League for championing diversity.

A fundraiser, consultant, teacher, and mentor, Rowena Veylan has been working within the non-profit industry since 2003. She has held positions at a number of different organizations and is currently the Founder and Lead Instructor at the New School of Fundraising.

Tuesday, August 16th

Tuesday, August 16th 8am PT / 11am ET

Smooth Sailing: Your Ultimate Fundraising Stewardship Plan

The art and science of creating a donor cultivation plan that deepens relationships, increases retention, and drives fundraising revenue.

There’s so much talk about donor retention and acknowledgment, but how do you accomplish it all? What are the best strategies for donor stewardship and how do they fit into a comprehensive fundraising plan? In this session, we’ll dig deep into what stewardship is, review the science behind it and craft an easily executable plan that any shop can put into place right away.

About the Speaker

Clay is a thirty-year fundraising veteran and has served in leadership fundraising roles at several nonprofits across the country and as a senior consultant with prominent national development consulting firms. He has experience in all aspects of fundraising with particular expertise in individual giving, strategic planning, copywriting and content development, and building the systems and infrastructure that support high-level results. He is the Founder of TCB Fundraising, an individual giving and fundraising communications consultancy based in Las Vegas, Nevada.

Clay has held the Certified Fund Raising Executive (CFRE) since 2010, is an AFP Master Trainer, and completed the Certificate in Philanthropic Psychology, With Distinction, from the Institute for Sustainable Philanthropy. He makes his home in Las Vegas, NV, and teaches fundraising and strategic planning at the University of Nevada, Las Vegas.

Tuesday, August 16th 9:30am PT / 12:30pm ET

Prospect Like the Big Dogs: Building blocks of growing your donor pipeline

Prospect development legend Regina Alhassan will address common challenges and answer the questions fundraisers ask most about data, research, and prospecting.

This engaging session offers practical takeaways to improve knowledge management and position your mission for major gift support. You’ll explore key elements of data management, discover ways to maximize your donor database, and identify professional prospect development tools.

About the Speaker

CEO of ResearchPRO, Regina Alhassan enjoys helping non-profit leaders reach their highest goals. With total dollars identified in the billions, her work continues to fuel multi-million dollar charitable giving campaigns across the country. Current Secretary for the Central Ohio chapter of the Association of Fundraising Professionals, Regina is also an award-winning artist, writer, philanthropist, and TEDx Speaker.

Tuesday, August 16th 12pm PT / 3pm ET

Lunch & Learn – Taming Technology: How to create Automations with Ease

It’s no secret that nonprofits have their work cut out for them! You’re doing the work of 5 people and time is a luxury that you can no longer remember. Folks can be stretched pretty thin!

So how on earth, pray tell, are you supposed to reduce donor churn, increase donor engagement and perform all of the other million tasks that you need to do when there’s only one of you?

The solution? Automation!

In this session, Elsie is going to share with you the secret for unlocking any automation tool: Start with the end in mind. She’ll demonstrate how to reverse engineer real-life Donor Stewardship workflows that will save you precious time and dollars – all of which can be funneled straight back into your cause. Using Keela’s Automation Tool, she’ll show you exactly how you should face any new technological beast, and guarantee that your next tango with technology will be masterful.

About the Speaker

Teller of terrible jokes, breaker of silences – like many Aussies, Elsie loves to talk! She loves traveling around to visit famous peoples’ graves which, granted, is a little strange but she does get to see the world while she’s at it! Her favorite thing to do is work with our customers, getting to know their stories, and just sharing the Keela love! 

Tuesday, August 16th 1pm PT / 4pm ET

The Great Transfer of Wealth: How to Reach The Next Generation of Donors

With $50 trillion set to change hands in North America by 2050, the largest generational transfer of wealth is upon us. Millennials are projected to hold five times as much wealth in the next decade as they do now. This will significantly change the landscape of giving. Nonprofit organizations can proactively prepare for this shift by cultivating better relationships with the younger generations – Millennials and Generation Z.

Millennials have surpassed other generations in their population size and generosity mindset. This signals the rise of micro-philanthropy; where more frequent smaller donations match the occasional larger donations. In this session, we will discuss the trends that highlight current generational shifts in giving behaviors and how this directly impacts your nonprofit organization. You will learn how to implement key donor cultivation and fundraising strategies to attract and retain younger donors.

About the Speaker

Nejeed Kassam has spent 30 years working in the nonprofit sector and is proud to work every day to build stronger communities. Currently, Nejeed is the CEO and founder of Keela as well as the co-founder of Fundraising KIT, the world’s leading AI-powered predictive analytics tool, built exclusively for nonprofit fundraisers. He is the former executive director of End Poverty Now and Conversations for Change.

Nejeed is a global innovator with experience working for the United Nations and the Senate of Canada. He is the author of the book ‘High on Life’ (foreword written by former Canadian Prime Minister Jean Chrétien) and the co-producer of the documentary, ‘Conversations for Change’. Nejeed sits on a number of corporate and non-profit boards, has spoken at conferences around the world, and is an alumnus of the Global Shapers Community (World Economic Forum) and a former fellow at the Royal Society of the Arts in the UK.

Wednesday, August 17th

Wednesday, August 17th 8am PT / 11am ET

Getting the Most From Your Non-Profit and Charity Website

Learn How to Optimize Your Non-Profit & Charity Website for More Impact, Donations, and Traffic

During this session, David will show you three proven methods to make your nonprofit’s website work for you, and bring your vision to life! Join him as he talks about how to do just that!

– Key takeaways from an audit of over 400 NPO and charity websites
– Design trends you can implement
– Solutions to make it simple and save time
– Importance and power of content

About the Speaker

David has over 30 years of web design, marketing, and branding experience, with 20 years of that specifically in NPOs. He has taught web design and programming at the college level and was the lead developer at a dot-com boom startup in 1999, where his work raised over $1M in funding within 7-weeks and the company went public on the TSX.

His agency, Wow Digital Inc., has been serving nonprofits and charities for the past 6 years, and the Wow team has completed over 240 projects during that time. David hosts the Non-Profit Digital Success Podcast and publishes a blog alternating weekly.

Wednesday, August 17th 9:30am PT / 12:30pm ET

Using a Technology Skill Map to Plan Your Marketing, Fundraising, or Communications Career Journey

The technology landscape is constantly changing, and the demand for using technology in our day-to-day jobs is constantly increasing. Stay on top of technology skills you need in your Marketing, Outreach, and/or Fundraising career using a Skill Map.

In this session, we’ll walk through the Tech Impact Technology Skill Map and how you can use to it help build foundational technology skills in your field, identify areas to build your skills, and offer resources on what types of training may help build those skills.

About the Speaker

Karen Graham is the managing director of education and outreach at Tech Impact, a nonprofit that connects technology with social change, and is the home of Idealware. She leads a team of researchers, trainers, and writers who create technology resources such as the new Technology Skill Map, all designed to help nonprofit and philanthropic leaders put their vision into action.

Wednesday, August 17th 12pm PT / 3pm ET

Lunch & Learn – How To Drive More Donations Using The Power of Story

Join Danny to learn seven things you must include in your website, marketing materials, and sales decks if you want to convert more prospects.

– What to include on your website so visitors feel like you are speaking to them
– How to talk about your organization in a way that attracts more donors and volunteers
– Why a clear brand message is the foundation for more donations
– How the human brain works and why your donors give to you
– How to fundraise with authenticity and confidence

About the Speaker

Danny Peavey is the CEO of Story Sells, a marketing firm that helps nonprofits raise more money using the power of story. He’s worked with mission-driven organizations like Georgia Public Defenders and Construction Ready and is passionate about nonprofits meeting their mission.

Wednesday, August 17th; 1 pm PT / 4 pm ET

Data Makeovers: How To Make Your Data More Beautiful and Engaging

Data visualization is like one of those unlikely couples. One partner is outgoing and a great storyteller. The other is introverted and sticks to the facts.

To make great charts, maps, and graphs, you need to channel both partners in this odd couple: the artist and the analyst. In this session, I will offer up 10 key rules about composition that artists know and that analysts (and the rest of us) can apply when presenting data.

About the Speaker

Amelia Kohm, PhD, is the founder of Data Viz for Nonprofits (DVN) which delivers high-quality visualizations that help organizations to quickly grasp their data, improve their work, and show their impact.

Amelia has more than 25 years of experience studying, funding, and evaluating human services. She was a researcher at Chapin Hall at the University of Chicago, a child policy research center, where she conducted studies on a wide variety of issues impacting children and families.

Prior to Chapin Hall, she worked as a program officer at the Sears Roebuck Foundation and at the Illinois Humanities Council. She earned her BA from Haverford College, an MA from the School of Social Services Administration at the University of Chicago, and a Ph.D. from the University of Bath. She was trained in data visualization at the University of Washington.

Hosted by