Deceased Flag

Definition:

The Deceased Flag marks a contact as deceased in your database, preventing further communications and ensuring respectful record-keeping.

A Deceased Flag is a marker or status used within nonprofit contact management systems to indicate that a contact has passed away. This flag ensures that organizations do not continue to send communications, solicit donations, or engage in outreach with individuals who have died. Properly marking a contact as deceased helps maintain accurate records, reduces the risk of causing distress to surviving family members, and supports respectful stewardship of donor relationships. The deceased flag also assists in reporting, data hygiene, and helps staff avoid awkward or inappropriate outreach, contributing to the overall professionalism and sensitivity of nonprofit operations.

Key Takeaways

Prevents sending communications to deceased contacts
Supports accurate and respectful data management
Improves reporting and list segmentation
Reduces risk of distressing surviving family members

Why It Matters

Real World Example

A nonprofit organization regularly sends newsletters and fundraising appeals to its donor list. After learning that one of their long-time supporters has passed away, a staff member updates the donor’s contact profile in Keela by activating the Deceased Flag. This ensures the individual is automatically excluded from future email campaigns, mailings, and event invitations. The organization also avoids mistakenly addressing the deceased in future communications, showing respect to the donor’s family and preserving the nonprofit’s reputation for sensitive stewardship.

How Keela Helps

In Keela, you can apply the Deceased Flag to a contact's profile, ensuring your team is notified and the contact is excluded from future campaigns and communications. This feature helps your nonprofit maintain respectful and up-to-date records, while also supporting efficient and sensitive contact management workflows.

Frequently Asked Questions

What happens when you apply the Deceased Flag in Keela?

The contact is marked as deceased, excluded from future campaigns, and your team is notified to prevent further outreach.

Can the Deceased Flag be removed if applied in error?

Yes, if applied mistakenly, the Deceased Flag can be removed from the contact’s profile by an authorized user in Keela.

Why is it important to use the Deceased Flag?

It ensures respectful communication practices, protects your organization’s reputation, and helps maintain clean, accurate data.