A Contact Owner is the staff member assigned to manage and nurture the relationship with a specific contact, like a donor or volunteer.
Assigning Contact Owners in Keela ensures every contact gets personalized attention and that no important relationships are overlooked.
Yes, Keela allows you to easily reassign Contact Owners, so you can update responsibilities as staff roles change.
While not required, assigning owners to key contacts—like major donors—improves stewardship and accountability.
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