Glossary
Volunteer & Events

Volunteer Profile

By: Alec Hollingsworth
Updated:  
July 16, 2025

Definition:

A Volunteer Profile is a detailed record containing a volunteer's personal information, skills, and engagement history within a nonprofit.
A Volunteer Profile is a comprehensive digital or physical record that contains detailed information about an individual volunteer within a nonprofit organization. This profile typically includes personal contact details, skills, interests, availability, background checks, training completed, and the history of volunteer activities or assignments. By maintaining up-to-date volunteer profiles, organizations can efficiently match volunteers to appropriate opportunities, track engagement, manage communications, and recognize contributions. Volunteer profiles also help ensure compliance with legal and organizational requirements, supporting effective volunteer management strategies.

Key Takeaways

  • Stores all relevant information about each volunteer
  • Enables effective matching of skills to opportunities
  • Facilitates communication and recognition
  • Supports compliance and reporting

Why It Matters

Accurate profiles optimize volunteer engagement and ensure efficient program coordination.

Real World Example

Imagine a local food bank with over 200 volunteers, each with different skills and availability. By maintaining up-to-date Volunteer Profiles for every individual, the organization can quickly find volunteers with food handling certifications for kitchen shifts or those who are fluent in Spanish for community outreach. When an urgent event arises, staff can filter profiles in their volunteer management system to contact the right group of people, ensuring smooth operations and maximizing the impact of every hour volunteered. This targeted approach also allows the food bank to recognize top contributors during annual appreciation events.

Frequently Asked Questions

What information is included in a Volunteer Profile?

A Volunteer Profile typically includes personal details, skills, availability, background checks, training, and records of past volunteer activities.

How does Keela help manage Volunteer Profiles?

Keela allows organizations to create, update, and access detailed Volunteer Profiles, enabling efficient volunteer assignment, communication, and reporting.

Why are Volunteer Profiles important for nonprofits?

Volunteer Profiles ensure the right volunteers are matched to suitable roles, streamline communication, and help in recognizing and engaging volunteers effectively.

Related Terms

Accessibility Compliance
Automation Trigger in a Nonprofit CRM
Average Gift Size
Board Member Profile
Bounce Rate
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